Engagement: Team of leaders
Problem: Fortune 100 Company: Client is a very senior leader—major revenue generator, innovative and entrepreneurial, breaking new ground in profits, developing sustainable streams of revenue and growing new business across the globe. But he works like a single contributor. Cultural and communication style differences limited the executive’s potential within the organization, thereby limiting the organization surrounding him.
Solution: Neustadt Consulting delivered an off-site that resulted in a clear statement of the group’s strategic plan. Individuals and teams planned out their implementation strategies as well as communication plan. They prioritized their work. Group head committed to support work and communication to make sure the message got out to his peers and levels above. With six months of coaching and follow up, the group’s level of engagement improved so much that they doubled their revenue in a down year. Taking a positive approach with team members as well as leader enabled sustainable change to occur. Team members stepped in to critical leadership roles where there had been a serious gap. Clients, colleagues, senior executives all noticed the difference even before the revenue numbers went up. Checking back with the team a year later showed a steady upward and outward trend. Better results, better relationships, better place to work.